Natalie Brnjak is a highly experienced Workers’ Compensation Claims Specialist with more than 20 years of expertise across insurer, broker and employer environments.

She has extensive experience managing complex, high-value and litigated claims and is recognised for her strategic approach to claims resolution, stakeholder management and positive return-to-work outcomes.

Natalie also plays an important role in mentoring team members and maintaining high standards of service and compliance. Her specialist knowledge allows JL Insurance Brokers to provide clients with expert claims handling and proactive injury-management support when it matters most.